Refund Policy
At Noctem, each piece is crafted with intention, reflecting the depth and elegance of our aesthetic. Due to the nature of our limited collections, we do not offer refunds or exchanges—except in cases where:
- You received the wrong item.
- There is a size issue with your order.
If either applies, kindly reach out within 3 days of receiving your order:
📧 Email us at: info@noctemapparel.com
📩 DM us on Instagram:
@noctem.apparel
To process your request, ensure the item is unworn, with tags intact, and in its original condition. We’ll guide you through the next steps from there.
We appreciate your understanding and support in keeping Noctem intentional, timeless, and exclusive.
NOCTEM